User account

If you are 16 or older, you can choose to register on to obtain a user account by accessing the “My Account / New Account” section of the site. You will need a account if you wish to purchase the products offered for sale on the site, to receive notifications about our products, to receive information about our future campaigns that may interest you (opting for this alone, with the possibility to give up at any time to receive information). The user account is created on the basis of establishing the contact details (name, surname, valid email, valid phone number). All the contact details are necessary for us to be able to send you the invoice in electronic and / or physical format and to provide the opportunity to identify you correctly. The situations in which it is necessary to identify you and validate your identity could appear in the case of a refund of the value of the products, in case of delay, cancellation or because, for personal reasons, you no longer want the products and you will request the return of the money, according to the Terms and Conditions

If you decide to pay by card, you understand and agree that:

You will leave the interface and you will be redirected to the payment processor interface with the MobilPay card;
Any data you enter into the MobilPay site / interface will be subject to the MobilPay Privacy Policy;
Data entered in the MobilPay site / interface will be saved by them within the European Community;
MobilPay will be responsible for processing the data provided by you in your own site / interface.

Contests / Surveys / Correspondence may obtain information from you when you participate in a contest or promotion on the website, mobile application or page of one of the social networks (eg Facebook, Instagram etc.). Participation in surveys is completely voluntary. If you contact us for any reason (for example, to report an error on the Website), we may keep a record of this correspondence, which may include personal data.

Sensitive personal information

Please note that may collect sensitive personal information while providing goods and / or services for you (for example, the prize delivery address).

Use of our services / Marketing messages from may collect information about your use of our services. We may also collect information about the marketing messages we send you and how you respond to them.

How we collect information about you
We collect information about you in three ways:

a) Directly – when you register on; when you subscribe to the newsletter; when you buy products listed on the site, either online or from physical points, through the operators associated with us; when you contact us and ask for an answer or when you interact directly with us. Therefore, it is very important to remember that if other people are using your computer / mobile device, you must move to the end of the navigation section. Otherwise, anyone with access to your devices will automatically have access to all the information you have provided to us.
b) Automatically – when you use the online services, we collect information through cookies and by logging your activity. For more information on the use of cookies, please consult the information on the site.
In addition, if you have previously provided us with personal information, we can automatically associate that information with other information we collect from your user account whenever you log in, so that we can identify you on multiple devices and browsers, giving you the same browsing experience, no matter what environment you connect to.

c) From third parties – information about you can be obtained from third parties. We may obtain information about you and third parties that operate data through cookies, such as, for example: advertising networks, market survey companies, etc.
Please note that you can request us to delete your account at any time by sending us an email at Once you ask us to do so, you will no longer be able to access your account, nor the information stored on it. Although your account will be deleted, we will keep certain information only for the purpose of answering any questions / requests of any kind that you may have in the future.

How we use information about you
We (and our service providers) can use the information we collect